Library Books

1	What’s In This Chapter

The following sections are covered in this chapter:

2

What Is Library Books Service?

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Library Books is a service accessible to recognized public libraries, university libraries, or other libraries maintained by non-profit organizations or associations and which are for public use in Canada. It is available for eligible library books that are mailed by a library to its patrons or to a borrowing library for use by their patrons.

The books must consist wholly of reading matter and contain no advertising or administrative material other than incidental notification of books.

Library Books shipments must be transmitted in appropriate packaging provided by the shipper, and must bear a complete address, including the correct Postal Code.

To ship books at Library Books prices, a library must complete a Library Books Service Application Form. Visit the Canadian Library Association (CLA) website at www.cla.ca to obtain the form. Libraries must complete the application form and return it directly to the Canadian Library Association (details can be found on the form). Authorization of the application form provides access to the Library Books prices, and Canada Post’s Electronic Shipping Tools (EST).

Library Books must only consist of parcels containing books.

3

Unacceptable Items

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Library Books shipments cannot contain tapes, CD’s or DVD’s.

4

Enclosures

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A Library Books Barcoded Return Label may be enclosed in the Library Books shipment. Each Library Books shipment must contain only one return label.

5

Size and Weight

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Each Library Books item must meet the size and weight specifications shown in Table 1.

6

Pricing Information

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Library Books prices are only available to Customers using an electronic shipping system [Library Books Shipping Tool, Electronic Shipping Tools (EST) or Express Order Entry].

Customers must also be a registered library with the Canadian Library Association (CLA). Visit the CLA website at www.cla.ca to obtain the Library Books Service Application Form.

7

Payment Options

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7.1	Proofs of Payment

The following proofs of payment are acceptable for Library Books items (some restrictions or conditions may apply):

• meter impression*
• postage stamps*
• postal indicia (shipping label must indicate payment by credit card or account)

7.2	Methods of Payment

The following methods of payment are acceptable for Library Books items (some restrictions or conditions may apply):

• account (Parcel Services contract Customers only)
• business/certified cheque
• cash (excludes Parcel Services contract Customers)
• credit card (where available)
• debit card (where available)
• money order
• postage meter
• traveller’s cheque.

For more information, see section 4.6 “Pay for the Item” of the “ABCs of Mailing” chapter.

8

Service Standards at a Glance

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The service standards for Library Books items are shown in Table 2. These service standards are not guaranteed. Service standards are estimates of how long it will take for the mail to be delivered.

See the “Service Standards” chapter for complete details.

9

Features

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A feature is something that is provided as part of the basic service. The available features are described below.

9.1	Delivery Confirmation (Tracking)

This feature provides positive confirmation that the item arrived at its destination. Upon delivery, or attempted delivery, the item ID (identification) number is scanned and the date captured. The information is usually available by noon the next business day following delivery via an automated phone response system by calling 1-888-550-6333 or via the Internet.

For Library Books, Delivery Confirmation does not include Coverage for loss or damage.

9.2	Return Postage Paid

The price of Library Books includes return postage. No postage is required on the return shipment, provided a Library Books Barcoded Return Label is used. Each Library Books shipment must contain only one return label and the label must be used for the return of the original shipment.

Photocopies of the return label are not acceptable. If the return shipment is split, the other portions will be treated as separate shipments and subject to the applicable prices for Regular Parcel service.

9.3	Redirection

Provided the addressee has filed a Change of Address Notification, and whenever possible, Canada Post will redirect the item to the new address, within Canada only.

9.4	Return to Sender

Library Books that cannot be delivered or redirected will be returned to sender at no additional charge.

10

Options

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An option is a service enhancement which is not included automatically as part of the basic service.

There are no options available for Library Books.

11

Labels and Documentation Required

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All labels (shipping labels and return labels) must be barcoded and be produced by Library Books Shipping Tool or Electronic Shipping Tools (EST). Failure to do so will result in the application of full tariff Regular Parcel prices.

12

Addressing

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All items must bear a complete Canadian address (destination and return) including a correct Postal Code. See the “Addressing Guidelines” chapter for complete details.

13

Deposit of Library Books

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The Customer can deposit Library Book items at any one of the following locations:

• at a post office
• at a processing plant
• in a street letter box when using the Library Books Shipping Tool or the online version of Electronic Shipping Tools (EST) and paying by credit card, or when postage is preaffixed to the item (or label).

14

Terms and Conditions

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Library Books are governed by the terms and conditions applicable to Regular Parcel service. See www.canadapost.ca/tools/pg/terms/Regular_Parcel-e.pdf for more information.