Moving Guide

Canada Post has an armful of useful services to help you make a smooth move to your new address.

Plan your move

smartmoves™

Take the time to plan your move in advance with the help of Canada Post’s smartmoves. The site offers a handy checklist with numerous suggested tasks to attend to before you move. You can add your own tasks to the existing list and remove irrelevant ones, organize tasks by due date and check items off as you go.

Change your address online

Save time and change your address online. The Permanent change of address service is available for a six-to twelve-month period for both customers and businesses. You can renew the service as many times as you like for the current renewal price.

Residential customers should change their address at least three business days before moving to ensure that their mail is redirected on time. There is no charge to redirect mail on behalf of a deceased person’s estate (only available at a Postal Station).

Look up the cost of mail redirection

To change your address online you will need:

• Your current address
• Your new address
• Move Date
• Contact information (phone number, email address)
• A valid credit card number and expiration (VISA, MasterCard or American Express)
• A valid email address
• A web browser that supports 128-bit encryption
• Required to assist in authentication:
  • Date of Birth
  • Social Insurance Number (optional)
  • Driver’s Licence number and Province of issue (optional)
  • Knowledge of your personal credit history

On every change of address request form you can include:

• Up to four family names or individuals or
• Up to two businesses or
• A combination of up to two businesses and up to two families or individuals

You will receive a confirmation for your change of address request by e-mail. Depending on the status of your online request, you may have the option to renew, modify or stop your change of address.

Three ways to announce your move

1. Send an electronic postcard
   To ensure that your mail follows you to your new address you can send an electronic postcard to friends, family and businesses you deal with. This free e-service allows you to select a postcard template and notify up to 50 email addresses of your new location.
2. Send printed announcements by mail
3. Notify organizations with Canada Post’s online notification service
   This free service is available when you fill in a change of address form online. You can send participating organizations your new information along with corresponding account numbers so these businesses can update their records. Organizations include: GM Canada, Rona, Telus, Transport Canada, and Yellow Pages.
   

• Change your address
• Look up Mail redirection prices
• Send an electronic postcard

• Buy stamps and mailing supplies
• Notify businesses of your new address